Terms of Service

Effective Date: April 11, 2026  |  Last Updated: April 11, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Pequod's Pizza ("Company," "we," "us," or "our"), governing your access to and use of our website at pizzas-pequods.click, our online ordering platform, and all related services, content, and functionality made available through these channels (collectively, the "Services").

By accessing, browsing, registering on, or placing an order through our Site, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms in their entirety;
• You are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian who agrees to these Terms;
• You have the legal capacity to enter into a binding agreement under the laws of the United States and the state in which you reside;
• You will comply with all applicable local, state, and federal laws and regulations in connection with your use of the Services.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in that case, "you" and "your" will refer to both you individually and that entity.

We reserve the right to modify these Terms at any time. Continued use of the Site or Services after any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Description of Services

Pequod's Pizza is a food service business specializing in the preparation and sale of pizzas, appetizers, beverages, and related food and beverage items. Through our website at pizzas-pequods.click, we offer the following services:

2.1 Online Ordering

Our Site allows customers to browse our menu, customize their orders, and place orders for delivery or pickup. Online orders are subject to availability, operating hours, and delivery area restrictions. We reserve the right to refuse, cancel, or limit any order at our sole discretion.

2.2 Menu and Pricing Information

We strive to provide accurate and up-to-date menu descriptions and pricing. However, menu items, prices, and availability are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel the order and notify you of the correct pricing before proceeding.

2.3 Delivery Services

Delivery services are available within designated geographic areas as determined by Pequod's Pizza or its third-party delivery partners. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by weather, traffic, or other circumstances beyond our reasonable control.

2.4 Account Registration

We may offer the option to create a user account for enhanced features, order tracking, and loyalty rewards. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.5 Promotions and Coupons

From time to time, we may offer promotional codes, discounts, or special offers. These are subject to specific terms and conditions, availability, and expiration dates. Promotions cannot be combined unless expressly stated otherwise.

3. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to comply with all applicable laws and regulations and to refrain from engaging in prohibited activities.

3.1 User Obligations

You agree to:

• Provide accurate, current, and complete information when placing orders or creating an account;
• Maintain and promptly update your information as necessary to keep it accurate, current, and complete;
• Use the Services only for lawful purposes and in a manner consistent with these Terms;
• Promptly notify us of any unauthorized access to or use of your account;
• Be present at the designated delivery address at the time of delivery, or make appropriate arrangements;
• Pay all charges incurred under your account, including applicable taxes and delivery fees;
• Comply with all applicable local, state, and federal laws and regulations, including food safety laws and consumer protection statutes.

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Site or Services for any fraudulent, unlawful, or unauthorized purpose;
• Placing false, fraudulent, or speculative orders;
• Misrepresenting your identity or providing false information during account registration or order placement;
• Attempting to gain unauthorized access to any portion of the Site, other accounts, or computer systems connected to the Site;
• Using automated tools, bots, scrapers, or similar technologies to access or collect data from the Site without our express written permission;
• Interfering with or disrupting the integrity, security, or performance of the Site or its underlying infrastructure;
• Transmitting any viruses, malware, or other harmful code through the Site;
• Reverse engineering, decompiling, or disassembling any portion of the Site or Services;
• Reproducing, duplicating, copying, selling, or reselling any portion of the Services without our express written permission;
• Posting or transmitting any content that is defamatory, obscene, offensive, or that violates the rights of any third party;
• Engaging in any activity that violates the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Electronic Communications Privacy Act, or other applicable federal or state laws;
• Using the Services to send unsolicited commercial communications (spam).

Violation of any prohibited activity may result in immediate suspension or termination of your access to the Services, without prejudice to any other rights or remedies available to us under law or equity.

4. Intellectual Property Rights

4.1 Ownership

All content, materials, and features available on the Site, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, software, and the overall design and arrangement of the Site (collectively, "Content"), are the exclusive property of Pequod's Pizza or its licensors and are protected by United States and international intellectual property laws, including copyright, trademark, trade dress, patent, and trade secret laws.

4.2 Trademarks

The Pequod's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pequod's Pizza or its affiliates. You may not use such marks without the prior written permission of Pequod's Pizza. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

4.3 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services solely for your personal, non-commercial use. This license does not include:

• Any resale or commercial use of the Site or its contents;
• Any collection and use of any product listings, descriptions, or prices;
• Any derivative use of the Site or its contents;
• Any downloading or copying of account information for the benefit of another party;
• Any use of data mining, robots, or similar data gathering and extraction tools.

4.4 User-Generated Content

If you submit, post, or otherwise make available any reviews, comments, feedback, suggestions, or other content through our Site ("User Content"), you grant Pequod's Pizza a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with our business operations and marketing activities. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe the rights of any third party.

5. Payment Terms

5.1 Pricing and Taxes

All prices displayed on our Site are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes. Taxes will be calculated and displayed at checkout based on the applicable tax rates for your delivery or pickup location. We reserve the right to change prices at any time without prior notice.

5.2 Payment Methods

We accept major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods as indicated on the Site at the time of purchase. By submitting a payment, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the full order amount, including applicable taxes and fees, to that payment method.

5.3 Order Confirmation

Receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or reject any order for any reason, including but not limited to errors in product or pricing information, non-availability of items, or suspicion of fraudulent activity. If we reject your order after payment has been processed, we will issue a full refund to your original payment method.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. Refunds or credits may be issued at our sole discretion in cases of:

• Incorrect items received;
• Items that are materially different from what was described;
• Significant quality issues verified by our team;
• Orders that were not delivered due to our error.

To request a refund or report an issue, please contact us at [email protected] within 24 hours of receiving your order. Refund requests submitted after this period may not be eligible for consideration.

5.5 Delivery Fees and Minimum Orders

Delivery fees and minimum order requirements may apply and will be disclosed at checkout. These fees are non-refundable except in cases where a delivery failure is solely attributable to our error.

6. Food Allergen and Dietary Information

Pequod's Pizza makes reasonable efforts to provide accurate information about ingredients and potential allergens in our menu items. However, our food is prepared in a kitchen that handles common allergens including but not limited to wheat, dairy, eggs, soy, tree nuts, peanuts, fish, and shellfish. We cannot guarantee that any menu item is completely free from cross-contamination with allergens.

If you have a food allergy, sensitivity, or dietary restriction, you acknowledge and agree that:

• You will review all available ingredient and allergen information before placing an order;
• You will contact us directly before ordering if you have specific allergen concerns;
• Pequod's Pizza is not liable for any allergic reactions, adverse health effects, or injuries arising from consumption of our products, except to the extent caused by our gross negligence or willful misconduct.

7. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PEQUOD'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE SITE;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS ORDERED THROUGH THE SITE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• DAMAGES ARISING FROM YOUR INABILITY TO USE THE SITE OR SERVICES;
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY OTHER MATTER RELATING TO THE SITE OR SERVICES;

EVEN IF PEQUOD'S PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PEQUOD'S PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PEQUOD'S PIZZA IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

The limitations of liability in this section shall apply regardless of the theory of liability, whether based in contract, tort (including negligence), strict liability, warranty, or otherwise, and shall survive the termination of these Terms.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way connected with:

• Your access to or use of the Site or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law, regulation, or third-party right, including any intellectual property, privacy, or consumer protection right;
• Any User Content you submit, post, or transmit through the Site;
• Any fraudulent, intentional, or negligent act or omission by you;
• Any dispute between you and a third party arising from your use of the Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim. You shall not settle any such claim without our prior written consent.

10. Privacy Policy

Your use of our Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site and Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy. Our data practices comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable, and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive practices.

We encourage you to review our Privacy Policy at pizzas-pequods.click to understand how we collect, use, and protect your personal information.

11. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or platforms, including third-party delivery partners, payment processors, and social media platforms. These links are provided for your convenience only. Pequod's Pizza does not endorse, control, or assume any responsibility for the content, privacy practices, or terms of service of any third-party websites or services. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

We are not responsible for the availability, accuracy, or content of any third-party website or service, and we shall not be liable for any damages or losses arising from your use of or reliance on such third-party websites or services.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site or Services, or any breach thereof shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which our principal place of business is located, without regard to its conflict of law principles.

To the extent that any dispute is not subject to arbitration as provided in Section 13, you and Pequod's Pizza agree to submit to the exclusive personal jurisdiction of the state and federal courts located within the United States, and you waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

Our operations and these Terms are also subject to applicable federal laws and regulations, including:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts or practices;
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The Electronic Communications Privacy Act (18 U.S.C. §§ 2510–2523);
• The Americans with Disabilities Act (ADA) regarding website accessibility;
• All applicable U.S. food safety regulations and guidelines issued by the Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA).

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Pequod's Pizza at [email protected] and provide a written description of the dispute, including your name, contact information, a description of the claim, and the resolution you are seeking. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed to binding arbitration as described below.

13.2 Binding Arbitration

EXCEPT AS PROVIDED BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR THE SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT. Arbitration shall be conducted by a recognized arbitration organization under its then-current rules. The arbitration shall take place in the United States, and the arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Pequod's Pizza agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

13.5 Time Limitation on Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

14. Term and Termination

14.1 Term

These Terms are effective as of the date you first access or use the Site or Services and will remain in full force and effect for as long as you continue to use the Site or Services, unless earlier terminated in accordance with these Terms.

14.2 Termination by You

You may terminate your relationship with Pequod's Pizza at any time by discontinuing your use of the Site and Services. If you have a registered account, you may request account deletion by contacting us at [email protected].

14.3 Termination by Us

We reserve the right to suspend or terminate your access to the Site and Services, with or without notice, and without liability to you, for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Your engagement in any prohibited activity;
• Fraudulent, abusive, or inappropriate conduct;
• Any other reason we deem appropriate in our sole discretion.

14.4 Effect of Termination

Upon termination for any reason, your right to access and use the Site and Services will immediately cease. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and any other provisions that by their nature should survive termination will survive the termination of these Terms.

15. Changes to Terms

Pequod's Pizza reserves the right to modify, amend, update, or replace these Terms of Service at any time in our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and may, at our discretion, provide additional notice through email notification to registered users or a prominent notice on our Site.

Your continued use of the Site or Services after any changes to these Terms constitutes your binding acceptance of the revised Terms. If you do not agree to any revised Terms, you must immediately discontinue use of the Site and Services. We encourage you to review these Terms periodically to stay informed of any updates.

16. Electronic Communications

By using our Site and Services, you consent to receiving electronic communications from Pequod's Pizza, including but not limited to order confirmations, receipts, promotional emails, and notices regarding your account or our Terms. You agree that any notices, disclosures, agreements, or other communications sent to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

You may opt out of promotional communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Opting out of promotional communications will not affect your receipt of transactional communications relating to your orders or account.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, unenforceable, or contrary to applicable law, that provision shall be deemed severed from these Terms, and the remaining provisions of these Terms shall continue in full force and effect to the greatest extent permitted by law.

In the event that a provision is found to be invalid or unenforceable, the parties agree that the court or arbitrator shall modify such provision to the minimum extent necessary to make it valid and enforceable, and that the modified provision shall be interpreted and enforced in a manner that most closely reflects the original intent of the parties.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

18. Waiver

No waiver by Pequod's Pizza of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, and any failure by Pequod's Pizza to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver of any breach or default of these Terms shall not be deemed a waiver of any subsequent breach or default.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Pequod's Pizza on the Site, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Site and Services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter hereof.

In the event of any conflict between these Terms and any other agreement you may have with Pequod's Pizza, these Terms shall prevail unless expressly agreed otherwise in writing signed by an authorized representative of Pequod's Pizza.

20. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in the performance of our obligations under these Terms or in the delivery of Services where such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government restrictions, labor disputes, power outages, internet failures, acts of terrorism, or civil unrest. In such events, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as soon as practicable.

21. Accessibility

Pequod's Pizza is committed to ensuring that our website and digital services are accessible to individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and applicable accessibility standards. If you experience any accessibility issues when using our Site, please contact us at [email protected] so that we may assist you and address any barriers.

22. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you need to contact us for any reason related to your use of the Site or Services, please reach out to us using the contact information below:

We will make reasonable efforts to respond to all inquiries within five (5) business days. For urgent matters related to food safety or order issues, please contact us via email with "URGENT" in the subject line.